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Diamond Sands Resort - Mermaid Beach

2320 Gold Coast Highway, Mermaid Beach, Australia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Diamond Sands Resort - Mermaid Beach

Paid Wi-Fi

Parking

On-site car park

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Heated swimming pool

Air conditioning
Facilities for kids

Game room

Children's pool

Cots

Spa and relaxation

Jacuzzi

Solarium

Spa & wellness centre

Overview

Diamond Sands Resort offers a tranquil accommodation in a tourist area of Mermaid Beach.

This hotel is about 2.4 km away from Jupiters Casino. The city center lies within 1 km from the venue.

A mall and shops are also set close by.

Coolangatta/Gold Coast airport is 20 minutes' drive away from Diamond Sands Resort.

Rooms

Non-smoking rooms at Diamond Sands Resort are equipped with a laptop safe, television, a seating area, a personal computer and ironing facilities. Staying at Diamond Sands Resort guests can enjoy the garden. For more comfort a shower, a make-up mirror and dressing gowns are provided.

Eat & Drink

In the morning a buffet breakfast is served at the terrace. Jungle Sushi and Mandarin Court serve Japanese and Chinese dishes and lie a 5-minute walk from Diamond Sands Resort.

Services

Car and bicycle rental services are also provided.

Relax

Diamond Sands Resort indulges guests with a courtyard, barbeque grills and a swimming pool as well as a spa area, a solarium and a hot tub.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   35.

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Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors

Services

  • Room service
  • Housekeeping
  • Car rental
  • Tours/Ticket assistance
  • Doctor on call

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area
  • Lunch
  • Dinner
  • Coffee/Tea in lobby
  • Catering service

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • LCD projector
  • Public address system
  • Fax/Photocopying
  • Flip chart

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Electronic door locks
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Washing machine

Self-catering

  • Kitchen

Media

  • Television
  • Telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2320 Gold Coast Highway, Mermaid Beach, Australia

Get directions
Airports
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    800 ft
  • Mandarin Court (cuisine: Chinese)
    1000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    35

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Diamond Sands Resort photos Room
One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Diamond Sands Resort photos Room
Two-Bedroom Apartment
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Diamond Sands Resort photos Room
Three-Bedroom Apartment
  • Max occupancy:

    7 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Dining:Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Two-Bedroom Room
  • Max occupancy:

    5 persons

  • Check Prices
Three-Bedroom Room
  • Max occupancy:

    4 persons

  • Check Prices

Diamond Sands Resort Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • SkyPoint Observation Deck3.2 mi
    9 Hamilton Ave Level 77 of Q1 Resort
  • The Wax Museum3.8 mi
    56 Ferny Ave
  • Metricon Stadium5.3 mi
    Nerang - Broadbeach Road
  • Cbus Super Stadium3.7 mi
    Stadium Drive
  • Surfer's Paradise Beach3.9 mi
    The Esplanade, Surfers Paradise

Restaurants nearby

  • Jungle Sushi800 ft

    Address: 8/2375 Gold Coast Highway

    84% likes this, based on 21 reviews
    Cuisine: Japanese

  • Jimmy's Kitchen1000 ft

    Address: 2378 Gold Coast Highway
    Phone: 0755725622

    74% likes this, based on 31 reviews
    Cuisine: Chinese

  • Tokiya1300 ft

    Address: 2396 Gold Coast Hwy

    82% likes this, based on 11 reviews
    Cuisine: French, Japanese

  • Mandarin Court1000 ft

    Address: 2374 Gold Coast Hwy
    Phone: (07) 5572 3333

    50% likes this, based on 66 reviews
    Cuisine: Chinese

  • Baan Pong Thai1000 ft

    Address: 2376 Gold Coast Highway
    Phone: (07) 5572 3441

    80% likes this, based on 7 reviews
    Cuisine: Thai, Asian

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    35

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Diamond Sands Resort Reviews

Guest reviews are submitted by our customers after their stay at Diamond Sands Resort

8.0
FabulousBased on54 reviews

Guest reviews

  • Group of friends
    10.0

    The unit we stayed in was magnificent and very affordable. The staff were very courteous and we have a great view of the pool.

    i enjoyed everything about diamond sands resort. thank you for having us.

  • Couple
    4.6

    location.

    I wasn't impressed with the diamond sands resort. We arrived at 4pm and no one was at reception to greet us. We had to use the phone outside to call an after hours service and we had to obtain our room keys and information from a pincoded safe. There were numerous amounts of other bookings information and room keys in the safe not only ours. Also, we had an incident where I tried to walk around the glass table in the middle of the room, I was unable to move around it freely as it was too close to the lounge. I attempted to move it and as I did, the glass table top slid off and smashed. It was only held in place by four buffers (used to prevent furniture from scratching floors) and 2 of them weren't even attached to the table. I contacted reception, which transferred me to the after hours service. They said they understood and to just call the main reception after 9am the next day. When I did, the man at reception was rude and argued with me that in the 4 years the table had been there, there had been no other incidents and no one had ever moved it. Then told me I had to pay $120.00 just for the glass. I was not happy with this and didn't have that much money. I told him this and he said he would accept a hundred dollars. So I had to pay. Before we left we checked the room and information. The information envelope also stated we had to wash and put away all dishes or we would have $50.00 deducted from our credit card. I do not believe this is acceptable as it appears that they do not have their cleaners re-wash dishes after customers have stayed. Which is unhygenic and unsanitary. When I went to check out, the man at reception did not greet me, only asked if he could help me in a short and cold voice, then told me I owed the $100. I paid by credit card. He said thanks and handed me a receipt. This man did no further communicating and was generally unwelcoming.

  • Group of friends
    10.0

    I liked everything about the Resort expecially the gounds and the Pool and Spa Area. The rooms were spacious and beautifully decorated.Would consider staying at this Resort when I come down to the Coast. Thanking you.Cheryle Tucker

  • Family with children
    5.4

    the rooms are in need of major renos we stayed in 91 there was patchings on the, walls rust in bathrooms,showers,kitchen areas. the windows are are filthy. the shower and the back sliding doors both fell off there tracks.

  • Family with children
    7.0

    The location of our townhouse was great. We had the BBQ area and pool right outside. The interior design was also lovely.

    $350 is probably a little much for one night for a family.

  • Group of friends
    9.4

    The pool area & the atmosphere. I felt very relaxed there.

  • Group of friends
    6.2

    The pool and the the unit faced the pool area.

    Our apartment had the bottom part of the wall starting to rot.

  • Couple
    8.8

    handy to the beach, shopping etc. easy to keep an eye on the kids. awesome pool and surrounding gardens.

  • Family with children
    10.0

    on the internet

    when people parked in our space and there was no face to face contact to get this sorted out

  • Older travelers
    9.2

    Ease of access, good facilities with large rooms and en suite to both bedrooms. Good security to apartments.

    Nothing given the pricing of the facility.

  • Family with children
    7.4

    Nothing out of the ordinary. Comfortable suited or needs very well

  • Family with children
    10.0

    spacious accomodatiion and pool spa facility excellentt

  • Family with children
    10.0

    It was very clean & comfortable! As a hardworking mum of three grown up children, it was really nice and relaxing! Beautiful clean beds & towels! Nice clean bathrooms! Really a treat for me and my family! Everything we needed as far as kitchen and utensils etc! Lovely ! Would highly recommend there, staff very pleasant!

  • Couple
    4.6

    I like that it was cheap, but you defintaley get the idea of cheap when you stay there.

    I found the manager of the hotel quite rude and lazy. They definatley were not friendly when arriving and leaving. I found the bathrooms looked like they have not been cleaned. Including the floor of the hotel as well.

  • Older travelers
    8.2

    Diamont Sands Resort is recomendable. Appartment 16 is perfect. Dislike. Where I accept all conditions set out by Diamond Sands, why are we not provided with a list of items missing, broken or damaged in apparment before entering? When do I receive notification that my credit card details are not in Diamond Sands acceptability any more? Regards Corrin Nouws

How to reach hotel

hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2320 Gold Coast Highway, Mermaid Beach, Australia

Get directions
Airports
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    800 ft
  • Mandarin Court (cuisine: Chinese)
    1000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    35

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge