Diamond Sands Resort - Mermaid Beach

2320 Gold Coast Highway, Mermaid Beach, Australia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Diamond Sands Resort - Mermaid Beach

Paid Wi-Fi

Parking

On-site parking

24-hour

24-hour reception

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Heated swimming pool

Air conditioning

In-room air conditioning

Facilities for kids

Game room

Children's pool

Paid cribs/ Baby cots (on request)

Shuttle

Paid airport shuttle

Overview

Diamond Sands Resort is a 4-star hotel located in the center of Mermaid Beach.

Diamond Sands Resort lies near the sandy beach. Guests can get to Mermaid Beach city center, which is 1 km away.

The venue is set next to a mall and shops.

Diamond Sands Resort is within a 15-minute drive to Coolangatta/Gold Coast airport.

Rooms

Some of the non-smoking hotel rooms feature a sitting area, ironing facilities, a laptop safe, a personal computer and television as well as a freezer, a cooktop and a dishwasher. The guestrooms look out on the garden. Guests can make use of a make-up mirror, dressing gowns and a shower.

Eat & Drink

Serving Japanese and Chinese meals, Jungle Sushi lies in a beach area, just 250 meters from the venue.

Services

The lovely Diamond Sands Resort offers tour/ticket assistance, laundry and concierge service.

Relax

Barbeque grills, a heated swimming pool and a courtyard are available at the hotel.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Free private parking is possible on site.

Number of rooms:   35.

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Facilities

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • On-site parking
  • Safe deposit box
  • Limited time reception
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Luggage storage
  • No elevators
  • Vending machines
  • Multilingual staff

Sports & Fitness

  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Car rental
  • Bicycle rental
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services

Meeting facilities

  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services
  • Children's pool
  • Game room

Leisure facilities

  • Heated swimming pool
  • Outdoor swimming pool
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Jacuzzi

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Washing machine

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave
  • Dishwasher
  • Cooking hob
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Cable/ Satellite television
  • Telephone

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Existing bedding FREE
Crib AUD 6
Children above
2 years or adults
Extra bed AUD 26
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2320 Gold Coast Highway, Mermaid Beach, Australia

Get directions
City Center
  • Mermaid Beach
    1400 ft
Airports
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    800 ft
  • Mandarin Court (cuisine: Chinese)
    1000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    35

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Two-Bedroom Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|DOUBLE TWO BEDROOMS

Three-Bedroom Room
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|DOUBLE THREE BEDROOMS

Diamond Sands Resort photos Room
Two-Bedroom Apartment
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Room Description:

DOUBLE 2 BEDROOMS-APARTMENT

Diamond Sands Resort photos Room
One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

APARTMENT ONE BEDROOM

Diamond Sands Resort photos Room
Three-Bedroom Apartment
  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Washing machine
  • Toilet
  • Dining:Kitchen unit
  • Microwave
  • Refrigerator
  • Dishwasher
Room Description:

DOUBLE THREE BEDROOMS-APARTMENT

Diamond Sands Resort Location

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  • Underground stations
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  • Museums
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  • General

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What's nearby

Popular areas

  • City Center1700 ft

Local attractions

  • Kurrawa Beach1.6 mi
    Broadbeach, QueenslandAustralia
  • Cod Hole1.7 mi
    Lizard Island, QueenslandAustralia
  • Burleigh Heads Beach2.7 mi
    Burleigh Heads, QueenslandAustralia
  • The Oasis Shopping Centre1.6 mi
    Victoria Avenue, Broadbeach
  • The Village Markets2.2 mi
    Burleigh Heads State School, Burleigh Heads

Near the hotel

  • Putt Putt Golf3300 ft
    2492 Gold Coast Highway, Mermaid Beach

    Restaurants nearby

    • Jungle Sushi800 ft

      Address: 8/2375 Gold Coast Highway

      84% likes this, based on 21 reviews
      Cuisine: Japanese

    • Jimmy's Kitchen1000 ft

      Address: 2378 Gold Coast Highway
      Phone: 0755725622

      74% likes this, based on 31 reviews
      Cuisine: Chinese

    • Tokiya1300 ft

      Address: 2396 Gold Coast Hwy

      82% likes this, based on 11 reviews
      Cuisine: French, Japanese

    • Mandarin Court1000 ft

      Address: 2374 Gold Coast Hwy
      Phone: (07) 5572 3333

      50% likes this, based on 66 reviews
      Cuisine: Chinese

    • Baan Pong Thai1000 ft

      Address: 2376 Gold Coast Highway
      Phone: (07) 5572 3441

      80% likes this, based on 7 reviews
      Cuisine: Thai, Asian

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      35

    Hotel Awards

    AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge

    Hotels nearby
    Cities nearby

    Diamond Sands Resort Reviews

    Guest reviews are submitted by our customers after their stay at Diamond Sands Resort

    Average guest rating

    8.0out of 10
    Fabulous
    Based on 54 reviews

    Guest reviews

    • Group of friends
      10.0

      The unit we stayed in was magnificent and very affordable. The staff were very courteous and we have a great view of the pool.

      i enjoyed everything about diamond sands resort. thank you for having us.

    • Couple
      4.6

      location.

      I wasn't impressed with the diamond sands resort. We arrived at 4pm and no one was at reception to greet us. We had to use the phone outside to call an after hours service and we had to obtain our room keys and information from a pincoded safe. There were numerous amounts of other bookings information and room keys in the safe not only ours. Also, we had an incident where I tried to walk around the glass table in the middle of the room, I was unable to move around it freely as it was too close to the lounge. I attempted to move it and as I did, the glass table top slid off and smashed. It was only held in place by four buffers (used to prevent furniture from scratching floors) and 2 of them weren't even attached to the table. I contacted reception, which transferred me to the after hours service. They said they understood and to just call the main reception after 9am the next day. When I did, the man at reception was rude and argued with me that in the 4 years the table had been there, there had been no other incidents and no one had ever moved it. Then told me I had to pay $120.00 just for the glass. I was not happy with this and didn't have that much money. I told him this and he said he would accept a hundred dollars. So I had to pay. Before we left we checked the room and information. The information envelope also stated we had to wash and put away all dishes or we would have $50.00 deducted from our credit card. I do not believe this is acceptable as it appears that they do not have their cleaners re-wash dishes after customers have stayed. Which is unhygenic and unsanitary. When I went to check out, the man at reception did not greet me, only asked if he could help me in a short and cold voice, then told me I owed the $100. I paid by credit card. He said thanks and handed me a receipt. This man did no further communicating and was generally unwelcoming.

    • Group of friends
      10.0

      I liked everything about the Resort expecially the gounds and the Pool and Spa Area. The rooms were spacious and beautifully decorated.Would consider staying at this Resort when I come down to the Coast. Thanking you.Cheryle Tucker

    • Family with children
      5.4

      the rooms are in need of major renos we stayed in 91 there was patchings on the, walls rust in bathrooms,showers,kitchen areas. the windows are are filthy. the shower and the back sliding doors both fell off there tracks.

    • Family with children
      7.0

      The location of our townhouse was great. We had the BBQ area and pool right outside. The interior design was also lovely.

      $350 is probably a little much for one night for a family.

    • Group of friends
      9.4

      The pool area & the atmosphere. I felt very relaxed there.

    • Group of friends
      6.2

      The pool and the the unit faced the pool area.

      Our apartment had the bottom part of the wall starting to rot.

    • Couple
      8.8

      handy to the beach, shopping etc. easy to keep an eye on the kids. awesome pool and surrounding gardens.

    • Family with children
      10.0

      on the internet

      when people parked in our space and there was no face to face contact to get this sorted out

    • Older travelers
      9.2

      Ease of access, good facilities with large rooms and en suite to both bedrooms. Good security to apartments.

      Nothing given the pricing of the facility.

    • Family with children
      7.4

      Nothing out of the ordinary. Comfortable suited or needs very well

    • Family with children
      10.0

      spacious accomodatiion and pool spa facility excellentt

    • Family with children
      10.0

      It was very clean & comfortable! As a hardworking mum of three grown up children, it was really nice and relaxing! Beautiful clean beds & towels! Nice clean bathrooms! Really a treat for me and my family! Everything we needed as far as kitchen and utensils etc! Lovely ! Would highly recommend there, staff very pleasant!

    • Couple
      4.6

      I like that it was cheap, but you defintaley get the idea of cheap when you stay there.

      I found the manager of the hotel quite rude and lazy. They definatley were not friendly when arriving and leaving. I found the bathrooms looked like they have not been cleaned. Including the floor of the hotel as well.

    • Older travelers
      8.2

      Diamont Sands Resort is recomendable. Appartment 16 is perfect. Dislike. Where I accept all conditions set out by Diamond Sands, why are we not provided with a list of items missing, broken or damaged in apparment before entering? When do I receive notification that my credit card details are not in Diamond Sands acceptability any more? Regards Corrin Nouws

    How to reach hotel

    hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
    Show big map »

    Hotel Address:

    2320 Gold Coast Highway, Mermaid Beach, Australia

    Get directions
    City Center
    • Mermaid Beach
      1400 ft
    Airports
    Restaurants
    • Jungle Sushi (cuisine: Japanese)
      800 ft
    • Mandarin Court (cuisine: Chinese)
      1000 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      35

    Hotel Awards

    AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge