Diamond Sands Resort - Mermaid Beach

2320 Gold Coast Highway, Mermaid Beach, Australia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Diamond Sands Resort - Mermaid Beach

 Internet

Wi-Fi in public areas

Paid Wi-Fi

 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Jacuzzi

 No Smoking

Non-smoking rooms

Overview

The tranquil 4-star Diamond Sands Resort features ironing service, 24-hour reception and laundry.

The property is set 15 minutes' walk from Putt Putt Golf, Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. The venue is located within 10 minutes' walk from Mermaid Beach center.

A mall and shops are minutes away from the hotel.

Guests can reach Diamond Sands Resort by car from Coolangatta/Gold Coast airport in 15 minutes.

Rooms

Rooms of Diamond Sands Resort are appointed with a dressing area, an iron with ironing board, cable TV, a sitting area and a microwave. Some of the modern rooms enjoy a view of the garden. There are private bathrooms with a hairdryer, a magnifying mirror and a shower along with a freezer, a cooktop and a dishwasher for self-catering.

Eat & Drink

Guests can dine at Jungle Sushi and Mandarin Court located within a 5-minute walk of the property.

Services

Comforts like a designated place for smoking, a safe deposit box and free self parking are provided on site.

Relax

The youngest guests are offered a playroom, babysitting and cots.

Internet

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Free private parking is possible on site.

Number of rooms:   35.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Paid Wi-Fi
  • Indoor parking
  • Free parking
  • Free on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Vending machines
  • Luggage storage
  • No elevators

Sports & Fitness

  • Billiards/Pool tables

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Bicycle rental
  • Car rental
  • Laundry
  • Shops/Commercial services
  • Tours/Ticket assistance

Meeting facilities

  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • BBQ facilities
  • Garden area

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway beds
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bath/Shower
  • Washing machine
  • Hair dryer

Self-catering

  • Kitchen
  • Microwave
  • Refrigerator
  • Cooking hob
  • Dishwasher
  • Cookware/Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Cable/Satellite television
  • Telephone

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Older children/adults may stay at the price of AUD 26 per person per night in an extra bed. 
  • All children under the age of 2 may stay at the price of AUD 6 per person per night in a crib. 
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2320 Gold Coast Highway, Mermaid Beach, Australia

Get directions
City Center
  • Mermaid Beach
    1400 ft
Airports
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    800 ft
  • Mandarin Court (cuisine: Chinese)
    1000 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    35

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Two-Bedroom Room
Check Prices
— Less information+ More information
Three-Bedroom Room
Check Prices
— Less information+ More information
Diamond Sands Resort photos Room
Three-Bedroom Apartment
Bed type: Double bed
Size: 1185 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Diamond Sands Resort photos Room
    Two-Bedroom Apartment
    Bed type: Double bed
    Size: 1080 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Diamond Sands Resort photos Room
      One-Bedroom Apartment
      Size: 865 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
        Show big map »

        Hotel Address:

        2320 Gold Coast Highway, Mermaid Beach, Australia

        Get directions
        City Center
        • Mermaid Beach
          1400 ft
        Airports
        Restaurants
        • Jungle Sushi (cuisine: Japanese)
          800 ft
        • Mandarin Court (cuisine: Chinese)
          1000 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of rooms:
          35

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Australia

        Use Badge

        Diamond Sands Resort Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        • City Center - 1700 ft

        Local attractions

        • Kurrawa Beach - 1.6 mi
          Broadbeach, QueenslandAustralia
        • Cod Hole - 1.7 mi
          Lizard Island, QueenslandAustralia
        • Burleigh Heads Beach - 2.7 mi
          Burleigh Heads, QueenslandAustralia
        • The Oasis Shopping Centre - 1.6 mi
          Victoria Avenue, Broadbeach
        • The Village Markets - 2.2 mi
          Burleigh Heads State School, Burleigh Heads

        Near the hotel

        • Putt Putt Golf - 3300 ft
          2492 Gold Coast Highway, Mermaid Beach

          Restaurants nearby

          • Jungle Sushi - 800 ft

            Address: 8/2375 Gold Coast Highway

            84% likes this, based on 21 reviews
            Cuisine: Japanese

          • Jimmy's Kitchen - 1000 ft

            Address: 2378 Gold Coast Highway
            Phone: 0755725622

            74% likes this, based on 31 reviews
            Cuisine: Chinese

          • Tokiya - 1300 ft

            Address: 2396 Gold Coast Hwy

            82% likes this, based on 11 reviews
            Cuisine: French, Japanese

          • Mandarin Court - 1000 ft

            Address: 2374 Gold Coast Hwy
            Phone: (07) 5572 3333

            50% likes this, based on 66 reviews
            Cuisine: Chinese

          • Baan Pong Thai - 1000 ft

            Address: 2376 Gold Coast Highway
            Phone: (07) 5572 3441

            80% likes this, based on 7 reviews
            Cuisine: Thai, Asian

          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Number of rooms:
            35

          Hotel Awards

          AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Australia

          Use Badge

          Hotels nearby
          Cities nearby

          Diamond Sands Resort Reviews

          Guest reviews are submitted by our customers after their stay at Diamond Sands Resort

          Average guest rating

          8.0out of 10
          Fabulous
          Based on 54 reviews

          Guest reviews

          • Group of friends
            10.0

            The unit we stayed in was magnificent and very affordable. The staff were very courteous and we have a great view of the pool.

            i enjoyed everything about diamond sands resort. thank you for having us.

          • Couple
            4.6

            location.

            I wasn't impressed with the diamond sands resort. We arrived at 4pm and no one was at reception to greet us. We had to use the phone outside to call an after hours service and we had to obtain our room keys and information from a pincoded safe. There were numerous amounts of other bookings information and room keys in the safe not only ours. Also, we had an incident where I tried to walk around the glass table in the middle of the room, I was unable to move around it freely as it was too close to the lounge. I attempted to move it and as I did, the glass table top slid off and smashed. It was only held in place by four buffers (used to prevent furniture from scratching floors) and 2 of them weren't even attached to the table. I contacted reception, which transferred me to the after hours service. They said they understood and to just call the main reception after 9am the next day. When I did, the man at reception was rude and argued with me that in the 4 years the table had been there, there had been no other incidents and no one had ever moved it. Then told me I had to pay $120.00 just for the glass. I was not happy with this and didn't have that much money. I told him this and he said he would accept a hundred dollars. So I had to pay. Before we left we checked the room and information. The information envelope also stated we had to wash and put away all dishes or we would have $50.00 deducted from our credit card. I do not believe this is acceptable as it appears that they do not have their cleaners re-wash dishes after customers have stayed. Which is unhygenic and unsanitary. When I went to check out, the man at reception did not greet me, only asked if he could help me in a short and cold voice, then told me I owed the $100. I paid by credit card. He said thanks and handed me a receipt. This man did no further communicating and was generally unwelcoming.

          • Group of friends
            10.0

            I liked everything about the Resort expecially the gounds and the Pool and Spa Area. The rooms were spacious and beautifully decorated.Would consider staying at this Resort when I come down to the Coast. Thanking you.Cheryle Tucker

          • Family with children
            5.4

            the rooms are in need of major renos we stayed in 91 there was patchings on the, walls rust in bathrooms,showers,kitchen areas. the windows are are filthy. the shower and the back sliding doors both fell off there tracks.

          • Family with children
            7.0

            The location of our townhouse was great. We had the BBQ area and pool right outside. The interior design was also lovely.

            $350 is probably a little much for one night for a family.

          • Group of friends
            9.4

            The pool area & the atmosphere. I felt very relaxed there.

          • Group of friends
            6.2

            The pool and the the unit faced the pool area.

            Our apartment had the bottom part of the wall starting to rot.

          • Couple
            8.8

            handy to the beach, shopping etc. easy to keep an eye on the kids. awesome pool and surrounding gardens.

          • Family with children
            10.0

            on the internet

            when people parked in our space and there was no face to face contact to get this sorted out

          • Older travelers
            9.2

            Ease of access, good facilities with large rooms and en suite to both bedrooms. Good security to apartments.

            Nothing given the pricing of the facility.

          • Family with children
            7.4

            Nothing out of the ordinary. Comfortable suited or needs very well

          • Family with children
            10.0

            spacious accomodatiion and pool spa facility excellentt

          • Family with children
            10.0

            It was very clean & comfortable! As a hardworking mum of three grown up children, it was really nice and relaxing! Beautiful clean beds & towels! Nice clean bathrooms! Really a treat for me and my family! Everything we needed as far as kitchen and utensils etc! Lovely ! Would highly recommend there, staff very pleasant!

          • Couple
            4.6

            I like that it was cheap, but you defintaley get the idea of cheap when you stay there.

            I found the manager of the hotel quite rude and lazy. They definatley were not friendly when arriving and leaving. I found the bathrooms looked like they have not been cleaned. Including the floor of the hotel as well.

          • Older travelers
            8.2

            Diamont Sands Resort is recomendable. Appartment 16 is perfect. Dislike. Where I accept all conditions set out by Diamond Sands, why are we not provided with a list of items missing, broken or damaged in apparment before entering? When do I receive notification that my credit card details are not in Diamond Sands acceptability any more? Regards Corrin Nouws

          How to reach hotel

          hotel Diamond Sands Resort - Mermaid Beach Mermaid Beach location
          Show big map »

          Hotel Address:

          2320 Gold Coast Highway, Mermaid Beach, Australia

          Get directions
          City Center
          • Mermaid Beach
            1400 ft
          Airports
          Restaurants
          • Jungle Sushi (cuisine: Japanese)
            800 ft
          • Mandarin Court (cuisine: Chinese)
            1000 ft
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Number of rooms:
            35

          Hotel Awards

          AustralianHOTEL AWARDSHighly RecommendedMermaid BeachDiamond Sands Resort

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Australia

          Use Badge